OSSNET is all about providing valid, up-to-date information to our Members so that they will not be misled or taken advantage of by the dishonest people who can be found in the global education industry.

A relatively recent Australian Government inquiry found that 1 out of every 5 or 20% of organizations in Australia was questionable, and that many overseas education agents could not be trusted. These organizations and individuals discredit the many excellent education providers that are delivering quality education in Australia and elsewhere.

OSSNET believes that it does not matter what your age might be, who you are, where you come from, or what you want to do – if you believe you have been taken advantage of by your education provider or are just looking for some information to help you prepare for studies in Australia, we are here to help guide you through the process.

We advise all our members that they should always check the facts, prepare for the unexpected, imagine the not-so-obvious, prepare for possibilities before they happen, and realize that the real world is enormously multi-dimensional.

We are all only human – so any shortcomings in our experiences, knowledge or resources ought to be thoroughly examined so that potential problems might be avoided.

Contacting OSSNET and its Affiliates and keeping up-to-date with relevant information will help decide the most appropriate course of action to successfully address any situation that may have, or could, occur.


As the extent of the urgent needs and frustrations of international students surfaced, OSSNET was thrust into the spotlight when the media had chosen to investigate these issues.

The Media have sought assistance, information and interviews from Mr. Robert Palmer, Managing Director of OSSNET, who has been described as an expert in identifying, investigating, mediating and resolving international students’ problems.

This interest has resulted in numerous articles in the international and local media including:


Reuters (worldwide)

Education World : India’s largest monthly education magazine

Chinese newspapers

Internet, at least 120 internet sites reporting education/international student welfare issues


The Australian

The Age

SBS Television

ABC Television

ABC : AM, PM, The World Today, and Talk-back radios.

Commercial Radio Stations

OSSNET has also been invited to contribute confidential information about suspicious activity to various Federal and State Departments including: DIAC (Department of Immigration and Citizenship); DEEWR (Department of Education, Employment and Workplace Relations); ACC (Australian Crime Commission) and Victoria Police.

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